Turn freight records into recoverable claims

From scattered freight documents.To ready-to-review claims.

Create one audit project, drop in the records you have, and let Recoup organize the evidence before any money decision.

Web workspace preview
You bring
The records

Contracts, delivery orders, invoices, receipts, emails, exports, photos, and driver notes.

Recoup builds
One case file

Each issue is tied to its load, source, terms, calculation, and next action.

You control
The next move

Owners approve outreach. The Agent tracks recovery through a result.

The workflow

Organize. Verify. Decide. Recover.

Recoup sits above documents, email, TMS, ELD, accounting, factoring, and driver evidence.

01

Organize the project

Recoup splits mixed files into source units and files them into one audit project before it reads for money.

What can come in
  • Contracts, Delivery Orders, invoices, BOL / POD
  • Receipts, payment records, emails, exports
  • Driver photos, notes, ELD / GPS
02

Build the load record

Link the load, container, invoice, payment, timestamps, receipts, and communications that belong to the same freight movement.

What Recoup verifies
  • Which documents belong together
  • Which facts need an owner correction
  • Which proof is still missing
03

Verify the revenue case

A discrepancy becomes a Claim only when source proof, terms or rules, and a reproducible calculation support it.

No black-box money
  • Source document and exact location
  • Rate Con, contract term, or rule
  • Formula, eligibility window, and payment record
04

Owner decides what to pursue

The owner sees the amount, proof, relationship risk, and recommended action before Recoup prepares external outreach.

Owner choices
  • Approve the Claim and outreach
  • Request more proof or revise a fact
  • Skip, save, or close the issue
05

Agent follows through

After approval, Recoup prepares the evidence package, drafts outreach, tracks replies, handles supplements, and records payment status.

Tracked to outcome
  • Prepared, approved, sent, disputed, paid, or closed
  • Partial recovery is recorded separately
  • Every action stays tied to the Claim
06

Learn and protect future revenue

Each completed project strengthens the record of documents, brokers, facilities, and fees that create repeat leakage.

What compounds
  • Missing-proof and document patterns
  • Broker response and payment outcomes
  • Earlier revenue protection signals
What Recoup can organize

Use the records you already have.

Proof may be in PDFs, inboxes, photos, ELD data, TMS exports, accounting records, and a driver's phone.

01 · Contract and delivery

Rate Con, DO, BOL, POD

Match agreed terms, delivery proof, timestamps, and load-level billing support.

02 · Charges and payment

Invoice, remittance, receipts

Compare what was billed, paid, deducted, or never passed through to the customer.

03 · Field proof

Photos, notes, messages

Use driver uploads, broker approvals, appointment changes, gate tickets, and waiting notes.

04 · System exports

TMS, ELD, accounting

Connect records to the load, payment status, GPS timeline, and historical outcome.

Driver mobile app

Capture proof where freight happens.

This reserved mobile experience will let drivers send PODs, receipts, gate tickets, photos, and notes into the right audit project while the work is still fresh.

Mobile app preview
Why the agent matters

Finding the issue is not enough.

Recoup turns approved issues into a tracked flow with evidence, follow-up, disputes, and payment verification.

Without a case workflow

Teams know money is leaking, but the proof is buried across files, emails, portals, receipts, and messages.

  • Loads close before all charges are checked.
  • Detention and accessorials depend on memory.
  • Short-pay is noticed too late or not pursued.
  • Claims stall because evidence is incomplete.

With Recoup

It creates a reviewable case, keeps the owner in control, and tracks recovery through a result.

  • Every issue is tied to source evidence.
  • Owners approve which claims to pursue.
  • Follow-ups continue until the status is clear.
  • Patterns feed future billing and dispatch decisions.
What stays after the project closes

Recover the issue. Keep the learning.

A completed project becomes useful context for the next invoice, broker, facility, and load.

01

Recover supported money

Turn fragmented documents and payment gaps into an owner-approved Claim.

02

Prevent repeat leakage

Use the missing evidence and billing patterns found in completed projects to catch the next issue sooner.

03

Protect future margin

Build a record of broker, facility, payment, and fee behavior that can inform the next decision.

Start here

Start with one audit project.

Bring the records you have. Recoup organizes them before it asks you to make a money decision.

Start an AI freight audit →