Recoup turns scattered freight records into organized projects, owner-approved Claims, and a tracked recovery workflow.
Recoup is not a generic document reader. Each layer makes the next money decision more traceable and useful.
Mixed files become a clean project instead of another folder of PDFs and email attachments.
Recoup links the records that belong to the same load, container, payment, and charge.
A Claim stays conservative until its source, terms or rules, and calculation can be reviewed.
The owner approves the action. The Agent prepares, follows up, records the outcome, and preserves the learning.
The owner should be able to see what Recoup read, why the case exists, and what the next action will do.
A decision-ready package combines the underlying record, rate basis, calculation, and evidence needed to explain the Claim.
After approval, the Agent prepares outreach, follows up, adds requested proof, records partial recovery, and confirms the result.
Start with one project. Add follow-through and ongoing protection as the workflow earns its place.
Create a project from the records you have. Recoup organizes the material and builds reviewable revenue cases.
Prepare the Claim, draft outreach, follow the conversation, and verify the payment outcome without losing the evidence trail.
Use completed projects to find repeat document gaps, payment behavior, and leakage patterns earlier in the workflow.
Recoup does not replace Motive, your TMS, QuickBooks, factoring, email, or the driver's phone. It connects their evidence into the recovery workflow.
Start with upload and forwarded email. Add integrations and driver mobile capture as the workflow expands.
The source systems show what happened. Recoup makes the evidence, calculation, owner decision, and final outcome visible in one place.
Start with the documents you have. Recoup organizes the project before it asks for an owner decision.